FAQ Terms & Conditions
  • Loss of Personal Belongings
    Wonder Wheel Travel is not responsible for the loss of or damage to personal belongings during the tour.
  • All participants must be at the departure point at the agreed time.
    Wonder Wheel Travel is not responsible for any losses resulting from late arrival.
  • Cancellation 31+ Days Before the Tour
    The deposit is fully refunded.
  • Cruise Booking Cancellation and Refund Policy
    Wonder Wheel Travel does not charge any additional fees for booking or canceling a cruise reservation.
    Booking, payment, and cancellation are carried out in accordance with the rules of each specific cruise. You will receive information about these rules when placing your booking.
  • Cancellation 15+ Days Before the Tour
    If the cancellation is made less than 30 days before the tour, the deposit is NOT refundable.
    Provided that full payment has been made, the participant has the right to:
    • Transfer 75% of the tour cost to another tour within one calendar year from the start date of the canceled tour
    • Cancel participation with a 50% deduction from the tour cost.
  • Cancellation 5–15 Days Before the Tour
    Provided that full payment has been made, the participant has the right to:
    • Transfer 25% of the tour cost to another tour within one calendar year from the start date of the canceled tour
    • Cancel participation with a 100% deduction from the tour cost.

    If the cancellation is made less than 5 days before the tour, the payment is NOT refundable and NO transfer is possible.

    При отмене менее, чем за 5 дней до тура, оплата НЕ возвращается, перенос НЕ делается.

    IMPORTANT! If the participant finds a replacement for the tour, a full refund is issued regardless of how many days remain before the trip.
  • If the Trip Is Canceled
    If the trip is canceled by Wonder Wheel Travel for any reason other than force majeure, participants are entitled to a 100% refund of the tour payment.

    If the trip is canceled by Wonder Wheel Travel due to force majeure, participants are entitled to transfer up to 75% of the tour payment to any other tour offered by the company.

    Additional expenses — flights, insurance, visas, emotional distress, and any other costs the participant attributes to the tour — are NOT reimbursable. To cover such expenses, we recommend purchasing insurance.
  • Travel Insurance
    Flight delays and cancellations happen. Wonder Wheel Travel is not responsible for any additional expenses related to your journey to the tour's starting point. We are also unable to issue a refund or transfer you to another tour if you do not arrive on time. We recommend purchasing flight insurance from your airline or full travel insurance. This will help you avoid losing money.
How to Book
  • Contact Us
    Contact us in any way convenient for you. Ask any questions you may have. Request an invoice for payment.
  • Tell Us About Yourself
    To issue an invoice, we need:
    • Your e-mail
    • Your phone number
    • Your first and last name
  • Make a Deposit
    You can pay the 30% deposit by credit card, via PayPal, or by Zelle to shallwetravelusa@gmail.com
    PayPal payment fees are fully covered by the trip participant.

    If something goes wrong, the deposit is fully refundable 31+ days before the tour.

    Your spot is booked!
  • Pay the Balance
    The remaining balance must be paid no later than 30 days before the tour.
    We will send you a reminder!

    You will soon receive a message with trip information (what awaits us, meeting point, what to bring, weather, etc.) and an invitation to the group chat.
  • Have a wonderful trip!
    Tag shallwetravelusa on Instagram and FB
    Recommend us on FB
    Send any feedback and suggestions to shallwetravelusa@gmail.com
FAQ Discounts
  • Travel Subscription
    By subscribing to Wonder Wheel Travel trips, you get a 7% discount on all tours. The monthly contribution is $20.
    You can use your contributions toward payment for any tour within a calendar year. It works as a monthly deposit toward a future trip. For example, over 4 months you paid $80 and decided to go on a trip costing $150. You let us know, we automatically book your spot, and the remaining payment will be $150 − 7% (discount) − $80 (contributions) = $59.
  • The More, the Cheaper!
    When purchasing two spots, a 4% discount applies. Then +1% is added for each additional spot!
    For example, if three of you are traveling, the discount is 4+1 = 5%. Four people — 6%. The maximum discount when booking all spots in a group is 10%.
  • 5:0 in Your Favor
    Everyone 50+ gets a 5% discount on trips to Uzbekistan and Texas. This discount cannot be combined with other discounts.
  • For Children
    Special pricing applies for parents with children under 14. Ask us for details!
  • Cash is King
    An additional discount is possible if you are comfortable paying by Zelle or in cash. Ask us for details!
Frequently Asked Questions
  • I'm traveling alone — will I feel comfortable?
    Many of our travelers are solo. We help you make useful and interesting connections and make sure everyone has a fun, engaging, and comfortable trip.
  • What is the age range of participants?
    Most of our travelers are between 25 and 55 years old. There are no restrictions. The main thing is that the tour matches your fitness level.
  • How do I know if I can handle the program?
    Please contact us in any way convenient for you, and we will discuss the difficulty level.
  • Where will we stay?
    Usually in tourist-class hotels.
    However, on some of our trips:
    a) You book hotels yourself, and we provide recommendations on the area and rating.
    b) For an additional fee, we can accommodate you in highly rated hotels.
  • What does double occupancy mean?
    You share a room with another participant of the same sex. We also try to match roommates of similar age and interests.
  • Can I book private accommodation?
    Yes. The cost depends on the destination and the duration of the tour.
  • What will we eat?
    An “Eastern cuisine” chef always travels with you. We will also put together a selection of the most delicious local restaurants along the route, with dishes to suit any diet.
  • What kind of transport will we use?
    We travel in comfortable SUVs, vans, and large buses. The transport is chosen based on the number of participants.
  • How long are the transfers between locations?
    We minimize travel time and plan the route so that you spend your vacation in nature, not on the road.
  • The tour dates don't work for us. Can you organize a trip on different dates?
    Yes. We arrange private tours for families and groups of 4 or more.
  • Can I bring children on your tours?
    Most programs are suitable for children 14 and older. We also have special tours for children 6 and older. Or you can book a private tour!
  • Why Wonder Wheel Travel?
    30 years of experience organizing active and cultural trips across Central Asia and the USA. In every country and every state, we do everything for a deeper immersion into nature, culture, and history!!!
    With us, it's not only fun but also enlightening. A bouquet of vivid memories is guaranteed!!!
    Any questions left? Contact us!!!!